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Category: Rental Cars

Fees, damage claims and driving abroad.

Rental Car Insurance or Your Own Auto Policy?
Rental Cars

Rental Car Insurance or Your Own Auto Policy?

by THI Research

Compare LDW, liability, personal accident and personal effects coverage at the counter with your auto policy, home insurance and credit card.

Rental Car Insurance or Your Own Auto Policy? Read More
Can You Rent a Car With a Debit Card?
Rental Cars

Can You Rent a Car With a Debit Card?

by THI Research

Many U.S. rental counters accept debit cards with extra conditions: logo requirements, ID checks, account holds and cards the counter will refuse.

Can You Rent a Car With a Debit Card? Read More
A Timeline for Renting a Car, From Pickup to Return
Rental Cars

A Timeline for Renting a Car, From Pickup to Return

by THI Research

A step-by-step timeline for renting a car: booking, counter paperwork, the pickup photo walk, the return inspection and contesting a damage charge.

A Timeline for Renting a Car, From Pickup to Return Read More
Rental Car Damage Myths and What You’re Actually Liable For
Rental Cars

Rental Car Damage Myths and What You’re Actually Liable For

by THI Research

What you really owe when a rental car comes back scratched, from loss of use and diminished value to card coverage and disputing a damage bill.

Rental Car Damage Myths and What You’re Actually Liable For Read More
A Glossary of Rental Car Terms to Know Before You Sign
Rental Cars

A Glossary of Rental Car Terms to Know Before You Sign

by THI Research

Definitions of the coverage, fee, mileage, damage, fuel and contract terms rental companies use, so you can compare offers and avoid surprise charges.

A Glossary of Rental Car Terms to Know Before You Sign Read More
How to Choose a Rental Car Class That Fits Your Trip
Rental Cars

How to Choose a Rental Car Class That Fits Your Trip

by THI Research

What each rental car class actually guarantees, how fuel, mileage and fee terms change the total price, and when a counter upgrade is worth skipping.

How to Choose a Rental Car Class That Fits Your Trip Read More

About this site

Plain-English explanations of the rules behind flights, hotel stays and international trips, checked against DOT, TSA, CBP and State Department sources.

Some links earn us a commission; they never decide what we write. How we’re funded

Sections

  • Cruises, Trains and Buses (5)
  • Flights and Airports (4)
  • Health and Safety (6)
  • Hotel Stays (5)
  • International Trips (5)
  • Rental Cars (6)
  • Travel Money (5)

Check before you go

  1. Your ID works at TSA, or your passport has 6 months left.
  2. Your Known Traveler Number is on the booking.
  3. You know the refund rules if the flight changes.
  4. Your card has room for hotel holds.
  5. You’re enrolled in STEP for trips abroad.

Official sources

  • DOT aviation consumer protection
  • TSA acceptable ID
  • travel.state.gov
  • ADA.gov

Travel Hotels Info

Independent guides to U.S. travel rules: airline refunds, airport ID, accessible rooms, passports and paying abroad.

Problems on a trip?

Airlines: complain to the airline, then to DOT’s Office of Aviation Consumer Protection.

Accessible rooms: ADA complaints go to the Justice Department at ADA.gov.

Abroad: contact the nearest U.S. embassy or consulate.

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